We strive for unlimited availability, occasionally there aren't enough professionals available to fulfill your booking at the requested time. If this happens, we'll reschedule for another time when a professional will be available.
If the rescheduled time doesn't work for you, feel free to reschedule your booking, free of charge. Just visit the Bookings page in the Handy app. Don't have the app yet? Download it now!
Have more questions?
If there's something our customer experience team can help with, you can chat with us from the hours of 6am to 12am ET (using the chat icon on the bottom right corner of your screen), or email us any time using the email option in the chat menu. The more detail you provide, the more quickly we'll be able to assist.