We're sorry to hear that your professional's service didn't live up to your expectations.
Your happiness is our goal. If you’re not happy, we’ll work to make it right. Tell us about your experience: you can chat with us from the hours of 6am to 12am ET (using the chat icon on the bottom right corner of your screen), or email us any time using the email option in the chat menu.
We set high standards, and all of the professionals on our platform are meant to provide quality service.
Please be sure to rate your professional, so that our system won't match you with them again.